Shipping policy
Anndas Shipping Policy for Germany
International Reach: We currently offer shipping within Germany. Worldwide shipping is not available at this time.
Shipping Charge and Time
Delivery Time: Handling time + Transit time
Handling Time: 1-2 business days (Monday to Friday)
Order cut-off time: Monday to Friday: 10:00 PM (GMT+8) China Standard Time (Shanghai)
All the products will be put through a production process, and there will be a handling time for them.
Shipping Rate and Transit Time
| Shipping Rate Name | Transit Time | Shipping Fee |
| Standard | 4 to 8 business days | Free |
Carrier and Delays
We use EMS as our shipping carrier. Due to factors such as weather conditions, public holidays, and courier-related delays, we cannot guarantee exact transit times. However, we will make every effort to ensure delivery within the maximum estimated transit time.
Import Taxes & Custom Duties
Because Anndas ships products directly from China to Germany, you, the customer, are considered the "Importer of Record." Posted prices do not include German Import VAT, customs duties, or administrative fees charged by the carrier. You are responsible for paying these fees upon delivery. Please consult your local customs office for estimated costs.
Tracking
We offer tracking so you can follow its adventures until it reaches you. You will get a tracking code/link in your email within 1-3 business days after your purchase. You can check your product journey through this link: https://anndas.com/apps/parcelpanel
Remember, at Anndas, we're not just in the business of shoes; we're in the business of spreading laughter.
Happy shopping, and keep those smiles coming!
Contact
Phone: +86 193 5657 7461
Email: support@anndas.com
Support: Monday to Friday 9:00 AM - 6:00 PM (GMT+8)
Address: Attachment 1-PL, No. 314 Huancheng East Road, Tuodong Street, Panlong District, Kunming City, Yunnan Province 650000, China
